Took truck for service. Surprised all that I needed done would be completed by end if day. Gave me ride to desired destination and then picked me up at home when truck was ready.
Chad was very helpful and informative when assisting me with my first every purchase of a new car.
Everyone at Douglass Nissan is very friendly.Chad our salesman explained everything vey well.This is my 3rd Nissan Sentra.
Chad will take the best care of you! We have purchased two vehicles and he has never steered us wrong. Always a joy!
Chad was great! I hope to do business again with him when I upgrade to a Murano.
Amazing customer service! Fantastic experience! Chad West went above and beyond. Hey listen to our wants and helped us find the car we needed. He worked well past closing time showing us all the awesome features and how to use them.
Excellent environment. Our salesman Chad West was very friendly and courteous. After having bad experiences with car dealers in the past we were hesitant to go to another, however Chad and the others at Douglas Nissan have completely changed our idea of what car buying should be. I highly recommend going to them to buy a car.
They surpassed my expectations in working with us to make my dream come true
Randy was great. He worked with me and got me in my new 2022 pathfinder. He did not give up and worked with me to be able to finance my pathfinder within my budget. He is also very patient and tolerant. Thank you Randy!!
Chad West at Douglas Nissan is the best salesman ever. He is not pushy and he listen to what you want.
Kind courteous informative very helpful sales associate. Dealership overall assured that I knew all there was to know about my vehicle went over it personally with me and insured me that they would be there for me.
Very knowledgeable and friendly staff. Always honest and helpful. Will continue to purchase my vehicles from Chad West.
After a number of internet searches for a new SUV, a family member suggested I contact Chad West at Douglass Nissan. That suggestion was such a blessing. Chad was very professional and I had a deal for a new Murano that beat all my online efforts. My wife and I went to the dealership, checked out the offer, test drove the new Murano and closed the deal in a short time. We drove away in our new car and felt that we had a friend and advocate at Douglass. A few days later we left on a vacation driving to Utah and were impressed by the performance of our new ride. Chad has kept in touch with us to confirm that our new car is performing in accordance to our expectations and wow is it ever. We recommend Chad as an honest professional who has the customer’s best concerns at heart. Talk to him if you are looking for a new ride.
My month long search brought me to this Nissan dealership in Waco, Tx. This was the best experience (of my life personally) buying a car! From the second we walked in, to the final interaction, Mr. Chad had my husband and I feeling extraordinarily comfortable and heard. Absolutely everything went smoothly: even when there was discovered a minor issue with the hatch door- this was immediately taken care of and fixed on sight. I could not be more pleased with my purchase and will be referring absolutely everyone to shop at this dealership! Blessings and Peace.
Looking for a nice mid sized SUV. The Nissan Rogue was what my wife was looking for. Sales Consultant Eric Moore was very helpful with test drive and showing us features of the SUV as well as the purchase.
I just purchased my second Nissan Rogue from Chad West at Douglass Nissan. Both car buying experiences were the best I’ve ever had, and car salesmen don’t get any better than Chad West. He’s extremely knowledgeable and easy to talk to. He thoroughly explained every feature of the vehicle and every detail about the dealership and the service department. In fact, everyone I have dealt with at Douglass Nissan has been very nice and eager to assist. I highly recommend Douglass Nissan to anyone looking to purchase a vehicle.
Very professional and exceptional staff and very knowledgeable to any of your automotive needs
Friendly and no pressure atmosphere - Chad always come through for me and my family - will definitely give him our business in the future
Highly recommend! I have bought quite a few cars in the past but this was by far the best experience I’ve had.
Last month my fiancé and I purchased our 2nd vehicle from Douglas Nissan, both were purchased with the help of the salesman Bo. Bo was extremely patient with us in finding us the perfect vehicle. He wouldn’t rest until he found us the right vehicle, at the right price. I’m so beyond happy with both vehicles and will forever be grateful for Bo’s help!!
Bo Ellis treated me great, found me just the right car. We liked the car, and the treatment from all the staff so much, that we went back two days later and bought a second one from Bo. Loving our two 2021 Nissan Rogue SVs. Thanks
I was very impressed with my recent purchase at Douglass Nissan. My salesman Bo was very helpful an courteous. He worked hard to get what I wanted and make it a pleasant experience. More importantly everything he told me, the from monthly payments, term, to accessories was exactly the same when I got to finance even before running credit check. No surprises which I appreciated a lot. Would recommend Bo to anyone and Douglass Nissan for anyone looking to buy a new car.
Krista Krueger and Phillip Howard helped me beyond expectation. My car was totaled and they found me what I wanted, assisted with everything.
I've been dealing with Douglas Nissan for years. They are the nicest car dealership and service team I have ever been around.