Love Chad he has taken care of our family through several purchases. Staff is always friendly and helpful. Service has alway been fair in pricing and any services needed.
My three most recent vehicles were purchased from Douglass Nissan; specifically from Chad West. We have always received excellent customer service both during the purchase and also from the service department.
The dealership has great management and an experienced and knowledgeable sales team. Their finance department is top notch. Overall a great car buying experience.
The Salesman that waited on me is extremely knowledgeable Chad is great to work with
Best car buying experience we’ve ever had. Would recommend this dealership to anyone and will definitely make future purchases there. Our salesman was very knowledgeable and not pushy at all. “Home of the nice guys” is a very fitting slogan for the Waco dealership. Joe and Chad are the best!
I never have an issue with going there to get my car serviced. They are always so friendly and helpful
Chad is always professional and helpful. Will purchase future cars from him
I came on my lunch hour. Looked at two vehicle options with a very knowledgeable salesperson, Bo. He ran the numbers but I ran out of time. I texted a few questions and Bo responded quickly. After work, I returned and left with my car in about 30 minutes. This was as painless of an experience as I could have hoped for. I love my new car.
Douglas Nissan is great!! Service, as always, has been a positive experience. Thanks.
Service was awesome, they had me in and out.
Chad West was a consummate professional through out the entire purchase process! I will definitely return my business, as well as, recommend others to Douglas Nissan!
Ray is the man!!
The easiest car buying experience I’ve ever had! Salesman, Neftali Rosado, was so informative and made my whole experience more than I could ask for.
I highly recommend Douglass Nissan of Waco. Everyone there is friendly and knowledgeable. We have bought our last 5 cars there and they go above and beyond to meet your needs. Chad was our salesperson 3 of those times and I also highly recommend him.
My second purchase was just as smooth as my first. Chad West is an amazing salesperson. He was helpful, profession, and found exactly what I was looking for, with no pressure to purchase. I recommend anyone looking for a new vehicle head to Douglas Nissan and ask for Chad West.
They are fantastic. Everyone is super nice, and they have great customer service! Great company
My salesman Chad was awesome! He took his time and helped me find the right vehicle. Definitely will be back to see him for future autos!
after a routine service visit a problem with a shock absorber was found. When a replacement shock was sent it did not fit, Douglas Nissan sent a man to a dealership 30 miles away to get the right shock as soon as the problem was noticed.
They take care of you and your car and they are very fast.
I would like to Thank Chistopher Richards and the team. Very very Professional they went above and beyond to get my car back working. Christopher came to my house and got my car started for me on his lunch break. Douglass Nissan of Waco THANK YOU for giving me the best experience
Great people and service.
Best dealership around Waco super nice and friendly ask for Jim
awesome experience with the service center. highly recommend
All personal was very knowledgeable.