We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Douglass Nissan of Waco to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
Your dealership is great. Your salesman was very helpful and understanding without being pushy like other dealers I have dealt with. In fact he even allowed me to test drive the vehicle I eventually purchased before I was ready to buy without trying to push to buy that day. Cudos to Chad.
Chad West helped me select my 2024 Pathfinder. Was helpful and informative . I love my new Pathfinder. Has contacted me several times to make sure I didn’t have any quest and that I was pleased with my purchase.
The team was straightforward and trustworthy. They made the process quick, easy, and painless. I left the dealership with zero buyers remorse and knew I was in good care with their follow ups.
Best Nissan Dealership This Side of the Mississippi. Excellent Customer Service Without Pressure Salesman. Chad West is the Absolute Best!
Dealership was so accommodating in bringing a car from their sister dealership to where I live! Exceptional customer service and transparency!
Everyone was very welcoming and wanted to help out with the best option for me!
Chad was awesome and still is! He listened to what I wanted and delivered the type of vehicle I desired and the financing to match.
Everyone I interacted with was so kind and helpful during the whole process of purchasing my car.
Great Dealership, lots of friendly people, friendly staff, and an easy buy for my new Nissan Sentra!
Douglass Nissan in Waco is a family favorite. Their customer service is over and beyond any other vehicle purchase I’ve experienced. We continue to drive Nissan vehicles and a big part of that is the quality of support and integrity shown from the staff at Douglass Nissan of Waco.
Chad West was very polite, friendly and very knowledgeable person to deal with. He checks up us to make sure our truck purchase was what we wanted.
Mr Chad was very professional in every step along the way. Very helpful and polite. A real helpful in all fashion.
Excellent sales rep and friendly staff. Clean dealership inside and out. No pressure on me from start to finish.
Always a great experience with this Dealership we have purchased our last 6 vehicles from Chad always great experience
Everyone at Douglass Nissan are very friendly and have great customer service. I am currently in my 3rd Nissan from here and I love it. I miss my 2019 nissan because it had a sunroof and i wasnt able to get another one this time with one but still enjoy driving my new 2024.
I have always had a wonderful experience at Douglas Nissan. Chad is the best sales rep.
Good inventory and great salesperson. Service is excellent too. Between my son and I we have bought 3 cars
Everyone at Douglass Nissan was great, but Chad was outstanding! He made the search for my dream car quick, easy, and completely hassle-free. I would highly recommend going to speak with Chad for your next vehicle!
Friendly and knowledgeable very helpful took time to help and explain things on the car
These guys took awesome care of us and worked hard to get the best deal for my son. Not aggressive or pushy at all and made sure he got exactly what he was wanting. The entire process was smooth and comfortable. Thanks, Chad!
Chad was super awesome. He helped us trade in our truck and put us in a brand new car. We couldn't have asked for a better salesman. This is our 6th Nissan and this dealership never disappoints.
This was my first car buying experience and I had heard that buying a car is never fun; however, my experience with Chad was great! He was straightforward about everything from the very beginning, listened to me and took the time to understand what I was looking for in a car, and talked to me like a human being. He never once talked about his quota or how many cars he needed to sell to reach his bonus. He made the whole experience about me about making sure my needs were met and that I left happy with the car ...
Chad West is a super friendly courteous and professional person to work with. I have purchased 3 vehicles from Douglas Nissan and Chad has helped me all 3 times.
I had a great experience ! With the staff and dealership overall. Highly recommend these folks.
We had great service and no pressure to buy. Their staff took care of us.
I purchased my cars with this dealership. Everyone has always been so helpful and nice. I would recommend anyone to go and see Chad West to purchase a used or new vehicle. He's one, of the nice guys!
Absolutely loved doing business with this dealership! Chad West walked me through everything with no pressure! Everyone there is so knowledgeable and friendly!
There was no issues getting everything lined up quickly and fairly when I called Chad to get a small second car for running around
Douglass Nissan was wonderful from our salesman Chad and Robert who helped with the financing. My husband and I were very happy with everything.
I am coming from the San Antonio area, and I worked out a deal on a Pathfinder with Chad West, online. We came down to pick up the car, and I was absolutely stunned at the patience and friendliness that we received during our visit. The car was detailed and gassed up for our arrival. Chad really went out of his way to provide me with all the information on the car, and how to use all of it's features. Even after all of the forms and payment was signed, he went out of his way to go over ...
Chad West, as well as the finance officer were both great to work with. Chad found the perfect vehicle for our family and the finance guy had us out and on our way. The whole process was enjoyable and that has not usually been the case for me at previous dealerships. This is a gold star facility with gold star employees in my opinion.
Chad was so helpful and very kind to myself and fiancé. I really appreciate his help in getting us what we were looking for.
Douglass Nissan is a great place to do business with. The sales department is very friendly, and they always take the time to add personal touches to the experience.
No pressure at all. Chad listened to what I was interested in and showed me what I was looking for.
The personal attention and care that I got made me feel very secure about my purchase. I was in a difficult situation and needed a car quickly . I got a great deal and have confidence that Chad will be there for me in the future when I have any issues or am ready to buy another car. . I would 100% recommend them to anyone looking to buy a car !
Everyone was very friendly and very helpful. Chad completely walked us thru all the cars features
A lot of inventory and staff is very knowledgeable. Our salesmen Chad West and his partner Bo made it easy for my daughter to get her first vehicle.
Joe and Bo found my mom a great reliable used car. I’ve bought two vehicles here and will keep coming back.
Douglas Nissan of Waco is a great place to get a vehicle. I’ve bought 2 vehicles from them and plan to continue to buy from them. They make buying a new car easy and quick!
Chad is amazing. He cares about his customers. He is always so personable and friendly.
I always have a great experience at Douglas Nissan due to my salesperson. Chad West makes the buying experience painless. He is very trustworthy and as a single female I appreciate that.
Any business is about the employees and I was always greeted when entering the doors of Douglass Nissan .I trust Nissan autos to be reliable ,my next ride will be purchased here .
I appreciated the no pressure tactics at Douglass Nissan. My sales person Chad was letting me make all the decisions about the vehicle I test drove without pressuring me to buy.
The staff is professional, knowledgeable, friendly and respectful. The financing is easy. I have bought 3 Rogues through them and I have loved each one. The service is the very best all around.
I had a wonderful experience at the Douglass Nissan of Waco dealership. The service could not have been better, and I appreciated the welcoming environment more than I can say.
Chad West is my go-to guy. He is always professional, informative and takes his time with me. The service department is great. Takes care of everything and has a great waiting room.
Great sales experience, would highly recommend Chad as the sales associate of choice! Very knowledgeable and zero pressure!!
Very nice, very informative, very patient customer service team. I highly recommend this dealership for your new/used vehicle buying ..just all around great place
This was by far the greatest car buying experience I have ever had! My salesman was Chad West and he was phenomenal! I went in told him what I wanted, what I wanted to pay monthly and he made it happen! It all took less than an hour! I have never been happier!
The staff there are always friendly and tentative in making sure you are taken care of. Chad West is awesome.
Chad took the time to listen to our requests. He thoughtfully and carefully searched for the vehicles that would meet our needs. We have now purchased three vehicles from Douglas Nissan. With two more teen drivers we plan to purchase another. The sales department was outstanding. The service department also needs to recognized for their quick and detailed service. We highly recommend Chad and Douglas Nissan.
Honest dealership with excellent service and responsive long term staff that remembers you and treats you like family.
I worked with Chad. He was never pushy. He and everyone involved made the process very easy.
What a great experience! We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typical games. Thousands of dollars above MSRP because of "special" dealership add-ons. I called Douglass Nissan and they treated me with genuine respect. They had what we were looking for and didn't try to tack on unnecessary fees and packages. We drove up on a Saturday, test drove the car and bought it on the spot. They delivered on everything they promised and truly went above ...
Very honest and low pressure car buying experience. The wife is very happy with everything!
Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier
I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles!
Great service and great salesmen. They make you feel like a friend not just a number.
As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!!
Excellent sales experience with Chad and Douglass Nissan. Won’t go any other place for a Nissan!
Dealership is very nice and clean! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.!
Chad West was great to work with and the service department has always been great.
Chad is a great guy that will take good care of you. Great place to get.a new.r8de from.
Awesome experience with Nissan. Thank you Chad for getting us in the perfect SUV while staying in our budget perimeters.
Dealerships often seem terrifying, especially for people who haven’t been to one before, but I have never had such a quick and simple car buying experience. I felt very welcomed and got out pretty quick! Chad was an awesome help!
They worked to get the vehicle I wanted & price in my budget. This is the 5th new vehicle I have purchased from this dealership.
Chad West and the sales/finance team provide excellent end to end service. The inventory is always strong.
Absolutely no pressure at This dealership. Great people to work with?”, give them a try.
I never owned a Nissan until I bought one from Douglass Nissan. I have now purchased a 2017 Rouge, 2020 Murano , 2022 Murano and I just purchased a 2023 Pathfinder. Chad and his sales team were very helpful. I will continue to purchase cars from Douglass Nissan.
Great people to work with! Chad West was very knowledgeable and made buying a new car easy.
The BEST hands down!! Friendly! Understanding No pressure salesman Courteous Chad West is the best
Absolutely amazing, they worked with me and went through everything with me if I had any questions they answered it even after I bought my car they made sure everything was all good and was to my liking 🥳
The best place to buy a car and Chad is the best sells person ever !!
I trust this service department with my life and my multi-brand fleet. Sorry guys, you're stuck with me, my sh$%box cars, and my increased credit limit on my credit card. As long as I have a fleet, you'll have plenty to do.
Great service! Chad West was super kind and helpful!! He went above and beyond to get us into our new rogue!
Best dealership ever, the process was smooth and Chad is the best! Definitely will recommend to my friends.
These folks were great to work with. Friendly and knowledgeable. Had just what I was looking for in a mid-sized SUV. Chad answered all of my questions.
This was our first trip to Douglass Nissan to look at trucks. We had called and talked to the sales manager and he referred us to Chad West. Upon our arrival, we were greeted by Chad who had several trucks lined up for us to look at. After looking at the truck that we would eventually buy, Chad shared all about the truck and away we went on a test drive. Once back at the dealership we started the discussion about the purchase Easy peasy. Chad was not only professional, but very personable and we consider him a friend. Want ...
chad west is very helpful & professional entire car buying experience was very easy and professional.
Our salesman Chad West was the best!! Great service also! Thank you for a great truck buying experience.
Douglas Nissan has been great! I just purchased my 4th vehicle from them. They always make sure I get exactly what I want. They do not pressure you but they listen to make sure you get what you want and need.
My visit to Douglas Nissan Dealership was great with the help of Chad by giving us all the information that we needed to make an easy car purchase. Thank you Chad
Made purchasing a vehicle very easy and pleasant. All details were handled professionally and smartly. Very knowledgeable and all questions were answered and vehicle functions explained and demonstrated.
Really good experience! Very easy and helpful people. Chad walked me through the whole process and was very patient and helpful throughout. Thanks guys!
I’ll, simply, say this…Their motto is “The home of the nice guys”. That motto is perfect for Douglass Nissan. I could not be more pleased with all my dealings with them and I’ll be buying my next vehicle from Chad again.
Douglas Nissan of Waco is very professional and everyone goes out of their way to help you.
Douglass Nissan of Waco is very professional and got me in my dream vehicle the same day!
I had the best time picking my new car. The person showing us the cars didn't push us or trick us into getting a car. He told us about the vehicle and was honest with us. Told us everything we were looking for before he pushed us inside to get a credit score. It was a very great experience. I would recommend my friends and family to go to this dealership.
Chad was extremely helpful and knowledgeable. This is the 2nd car I bought from him.
I thought I was going to leave without a car and I bought one at the end.
Immaculately clean dealership, friendly staff. Have bought 3 vehicles from my favorite salesperson, Chad West. Great service and follow-up
Shopped other dealerships for a new car for my Mom and realized this was the right choice. My salesman was Chad West, he was knowledgeable and very helpful. The service department is great too.
They know their stuff. Always ask if I have any questions or need a clarification on anything on my car.
Enjoyed our experience with our sales man. He was very knowledgeable about the vehicle we purchased. Would do business with him again.
I just want to say a HUGE THANK YOU to Nissan Douglass of Waco.I really love my Jeep.In addition,I really really wanted to take the time out to thank Brandon.He was my consultant and he’s so very kind and patient.Very humble,informative and respectful.I would definitely recommend BRANDON.GOD BLESS YOU BRANDON!! Great staff!
I received superior customer service from Chad West at Douglass Nissan in Waco. He was professional, knowledgeable, thorough, friendly and kind. He was quick to find me exactly what I wanted with no pressure. He took his time with me and met every need I had as a customer. He continues to check in with me to make sure I am satisfied with my vehicle or if I have any questions. When I spoke with the finance department the day I purchased my car, they did not pressure me into anything I didn’t want. I am extremely happy with ...
Chad is super helpful and a great guy to work with, this was my second purchase with him.
Douglass Nissan is my choice for shopping for a vehicle. They are professional, knowledgeable and supportive. I have always felt comfortable there. The friendly sales people and reliable service department are great.
I will only buy a car from Chad he is the best. Great customer service.
Awesome service, Chad and team are dedicated and service driven. Overall nice experience. Thank you Loyd