PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Douglass Nissan of Waco to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

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A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Mar 4, 2021

Thank you Chad West!!! I can’t thank you enough for showing Melvin the Rogue Platinum and working with us on our purchase. We absolutely love this car. It is everything you said it would be. This is the third vehicle we have purchased from Douglas Nissan. They are definitely home of the good guys. I truly appreciate you, Chad. You are a no pressure salesman, worked to get us in an amazing car and explained it well... Thank you again! https://www.dealerrater.com/consumer/writereviews/14533

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Google Mar 4, 2021

I was impressed with the knowledge and enthusiasm our dealer , Chad, shared with us. I am enjoying my beautiful Red Altima!! Many complements.

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Google Mar 3, 2021

I had a flat tire coming off of Highway 6 and managed to get to the nearest dealership. I pulled into Douglas Nissan of Waco and Christopher Richards, service advisor, scheduled to have my spare put on at no cost. I feel lucky to have found my way to perhaps a new auto mechanic shop. Thankful for these wonderful mechanics and all they do to help. Blessed beyond words.

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Google Mar 2, 2021

They took reallt good care of me. Got the color I wanted within 48 hours. Jim and Ray were extra nice and personable.

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Google Mar 1, 2021

It was a pleasure doing business with them. From start to finish, they made the process quick and easy. They are good honest people. Highly recommend.

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Google Feb 20, 2021

Enrique (the Salesman), Michael (the manager), and Phillip (the finance manager) were all great! *A little back story: I've been in car sales and auto finance before so I know the tricks and the sales tactics (their exhausting, which is why I am in a different profession now), but I did not see that at my trip to this dealership. Look, they, like any business, are there to make money, and it's our job as the consumer to go in prepared. Know what you can spend, get quotes for cars and rates, find out what your car is ...

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Google Feb 14, 2021

You can’t find a better place to find a car. I walked in wanting my dream car and got it at a lower price than I originally wanted.

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Google Feb 13, 2021

This was my first time to shop for a car at Douglas Nissan. I have heard in the past that they were not friendly there. I'm here to tell you that is Not true. I've owned a Nissan car for many years and it was time to buy a new car. Chad West was our sales representative and he was very friendly, professional and knowledgeable . I could not have ask to be treated any better. We had a wonderful experience and will definitely go back to them for any future needs.

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DealerRater Feb 13, 2021

At Douglas Nissan my family and I can always count on them on getting a new vehicle or any questions about my vehicle. We recently bought a new Nissan Pathfinder and our salesman Chad West is always very professional and respectful towards me and and my family. Thank you Douglas Nissan

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DealerRater Feb 13, 2021

I was very happy with Chad West and the Nissan dealership they are friendly and very helpful. I will be happy to do business with them again.

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DealerRater Feb 13, 2021

Chad, and the entire Douglass Nissan team, was very friendly, helpful, and knowledgeable. They helped us find the truck we were looking for and were very low pressure and easy to work with.

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Google Feb 11, 2021

Very impressed. Loved the video of the service that I recieved

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DealerRater Feb 9, 2021

This was the third vehicle we have purchased from Mr. Chad West and our next will be from Chad as well. He is very polite and professional, Chad answered all our questions. He even answered questions we didn't know we had. Glenn McClanahan, very happy customer......

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DealerRater Feb 6, 2021

Chad is the best. The whole team was friendly and helpful. I have purchased two vehicles there in the last 2 years. They will continue to be my destination stop for new and used vehicles.

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Google Feb 2, 2021
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Google Feb 2, 2021

My husband and I just bought two cars with Douglass Nissan and the experience was great! You guys go see Krista for any car needs she listens to exactly what you want and gets you there! She was the best!!

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DealerRater Jan 31, 2021

Mr. Chad West was very helpful. He made everything easy to understand for my first time buying a car and worked hard to get me the best possible deal.

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DealerRater Jan 30, 2021

Chad West is our guy ! We keep coming back to Chad and this dealership because he works for our best interests and is sincere and we totally trust him ! Great experience - highly recommend Chad West to help you with any car purchase !

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DealerRater Jan 29, 2021

Great experience good service friendly salesman Chad very knowledgeable great deal acted like he was our friend water and sodas will definitely recommend to other people.

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Google Jan 28, 2021

Christy was very helpful and nice. She made my experience a Nissan home runner.I am very excited and happy with my new Nissan Rogue.

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DealerRater Jan 28, 2021

The whole team at Douglass Nissan was great. Chad West and the rest of team were very professional and honest. I would recommend you consider Douglass for your buying experience.

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DealerRater Jan 27, 2021

Buying from Douglass Nissan, with the help of Chad West, was the easiest purchase we’ve ever made. There was no pressure to buy. When we decided we were ready, Chad went to work finding the exact car we wanted. He gave me all the options to help make the best decision for us! They are truly the “Nice Guys!”

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Google Jan 27, 2021

Salesman Bo Ellis was awesome. He showed an explained to me how some of the features on the Altima worked an what they did. He answered all my questions.

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Google Jan 26, 2021
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Google Jan 25, 2021
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Google Jan 24, 2021

From the time I arrived I was treated very well, David explained to me the in and out of my 2020 Nissan Titan. Jerome the tech was very thorough with what was going on with my truck I will definitely be back to your company and reccomend you to my colleagues with the military.

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Google Jan 22, 2021

I’m a new service customer to Douglass Nissan of Waco and am very impressed with them. They had me checked in for my regular maintenance appointment quickly, sent text and video of the complimentary vehicle inspection and had my vehicle ready in under an hour. The best experience I’ve had with a dealership service department!

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DealerRater Jan 21, 2021

So, I'm 60'ish and Chad West sold me MY FIRST NEW CAR, a 2021 Sentra. My third Nissan vehicle and second purchase from Douglass Nissan. Helpful guy and love this car.

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DealerRater Jan 20, 2021

This is a very clean and friendly dealership. I especially appreciate the assistance I received from salesman Chad West. He was very attentive to my car wishes and set me up with the best car for me.

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Google Jan 20, 2021
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Google Jan 18, 2021

Keep up the good work!!

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Google Jan 15, 2021

Home of the Nice Guys is right! Great service and always helpful.

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Google Jan 12, 2021

Great service, friendly, comparable prices for basic maintenance services (i.e. oil changes). Bought 2 vehicles from this dealership and have had zero problems!

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Google Jan 11, 2021
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Google Jan 9, 2021
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Google Jan 5, 2021
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Google Jan 4, 2021
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Google Dec 25, 2020

I had a great salesman, love my new car!

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Google Dec 19, 2020

Had a such a great experience with the team at Douglass Nissan! They searched high and low to find us the car we wanted. Would highly recommend them for your next car purchase. Thank you so much!

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Google Dec 18, 2020

Very nice service department! I had an oil change get messed up by Walmart and my cover came off and was scraping against the road and despite not actually having a car with them the service staff was very helpful and not only did what they could to fix my car for me, but also pointed out an oil leak caused by my bad oil change. I am very grateful for their help and it makes me wish I could come here for everything!

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DealerRater Dec 17, 2020

Chad, Bo and Joe at Douglass Nissan were great to work with. They were helpful and not pushy. They worked with us on price and then followed up with us to make sure we were pleased with the car and that all promised added features were installed. Would definitely buy from them again.

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DealerRater Dec 17, 2020

They were all so helpful from the beginning to the end everyone was nice .chad west was so very help he got me in the car I had my eyes on it was awesome thank yall Nissan.

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DealerRater Dec 17, 2020

I love coming to Douglass Nissan, everyone there is very helpful and friendly. I’ve bought several vehicles from there. My salesman Chad West, he’s the best, he always make me feel very comfortable and I trust him with his recommendations for a vehicle. Chad will always be my go to salesman.

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DealerRater Dec 17, 2020

I helped my granddaughter, Tara get reliable transportation Chad West was referred to us and was excellent working with her Would I recommend Chad ABSOLUTELY

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DealerRater Dec 17, 2020

Easiest buying experience I've ever had. Sales person Chad West was very knowledgeable and professional. If your looking for a new or used Nissan Chad is your man for a no hassle experience. The finance department was professional and fast and didn't pressure you to add any extras you didn't want or need. HIGHLY RECOMMEND CHAD WEST AND DOUGLAS NISSAN!

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Google Dec 15, 2020
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Google Dec 9, 2020

Efficient and amazing customer service! I came in with a dead battery and walked out with a replacement in 20 minutes. Thankful for the battery warranty.

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Google Dec 8, 2020

Their fast and friendly service seems paramount very visit. They are always available for any questions I may have. Chris and Scott are my go to guys. Also, in this covid era they were following all the recommended CDC protocols. As always thank you to all the Douglass Nissan team and have a safe and magical Christmas!

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Google Dec 7, 2020

Ever since 2014 I have dealt with Douglas Nissan. They are very pleasant to work with. They been over backwards to make things happen. I dealt with Chad West this last time. He is a very nice person. He is a child of God. I went in with alot of things that had to be done or I could not deal with them. He busted his gut trying to meet all my demands. It took Chad and Joe working together to meet them. I am so happy. So see Chad and tell him Vickie sent you.

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Google Dec 1, 2020

I have purchased 3 new vehicles from this dealership and they have serviced all of them as well. They are courteous, professional & willing to accommodate your needs. I would definitely recommend this dealership!

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Google Nov 30, 2020
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Google Nov 30, 2020
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Google Nov 28, 2020

They are a great Nissan dealership! I have been coming there a few years for maintenance on my car that I boughtsomewhereelse. I have always received great customer service so when I wanted a new car recently, I immediately thought of Douglass Nissan. As expected, buying my new car was a wonderful expexperience. My salesperson, Jim, was great. He was friendly, answered all my many questions and was informed about each model I looked at. Phil did my financial paperwork and made that a breeze with his great personality and professionalism. Thanks for the best experience ever at a car ...

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Google Nov 24, 2020

Mr. Glass and Mr. Howard were very attentive and made sure I was satisfied with the vehicle; I was not rushed. They were very open to hearing the price I wanted to pay. I spent a lot of time going over details and all my questions were answered. Mr. Glass went above and beyond to make sure my vehicle was prepared for me and helped get my vehicle home to me that evening. I am most appreciative and will highly recommend Douglass Nissan!

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Google Nov 21, 2020

Everyone we came in contact with were super nice. Chad West was our sales associate and he was truly a Godsend. He made my daughter feel comfortable as she made her first major purchase.

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DealerRater Nov 21, 2020

I couldn’t recommend Nissan vehicles enough. I went to purchase a new vehicle at Douglass Nissan and was helped by Chad West, and if he doesn’t help you purchase your new vehicle, you’re truly missing out! The attention he provides to meet your want and needs met my expectations above and beyond! So thankful for his help in the purchase of my new car, a Nissan Altima!

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Google Nov 18, 2020

The service department never lets me down. David is an absolute pleasure to work with.

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DealerRater Nov 18, 2020

I would like to thank Chad West at Douglass Nissan. I was treated so kindly, no pressure at all. I LOVE my new Murano! Thanks!

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DealerRater Nov 18, 2020

Chad is awesome to work with. Very informative, he just cares about his customers. He pays attention to detail along with knowing his customers. He has an ethical standard!!!!!

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DealerRater Nov 18, 2020

We have bought 2 vehicles from Chad West and the guys from Douglas Nissan. They go above and beyond and Chad always makes sure you get in a vehicle that suits your needs.

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DealerRater Nov 18, 2020

Everyone at this dealership was awesome! Chad was the best. He was so nice and helpful and went out of his way to make me feel at ease with the whole process of choosing the best car for me. Phillip was also very helpful and put no pressure on me with the financing decisions.

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DealerRater Nov 18, 2020

They were friendly and easy to deal with, they f/u after the sale. This is the second vehicle we have purchased from Douglas Nissan.

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Google Nov 13, 2020

Brandon L. Smith did a awesome job!! He helped us understand everything!!

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Google Nov 9, 2020
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DealerRater Nov 6, 2020

We recently bought a 2016 Altima from Douglass Nissan. This was our second car bought from them. Our salesman was Brandon Smith. He was the best salesman and best personality of anyone I have ever dealt with in buying a car in my 50 years of buying cars .He definitely changed my opinion of car salesmen. Also, Mr. Jones in financing was very efficient with the paperwork. We just cannot say enough good things about Brandon and your dealership. We would recommend your dealership to anyone. Wes & Jannette Morgan, Waco.

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Google Nov 5, 2020

I didn’t have an appointment, but they were kind enough to work me into the schedule to air up my low tires and to replace the license plate holder torn up by a local car wash. They also took the time to do the state inspection so I wouldn’t have to make a return trip for that later. Very friendly staff.

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Google Nov 5, 2020

Our experience with Jeremy Schultz was excellent. We bought a new Rogue Sport from him Oct 2019 and came back to him Oct 2020 to buy new Murano. He was very knowledgeable of the Murano and answered all our questions. We would recommend him to any individual that is looking for a new vehicle and we will be returning in the future.

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Google Nov 4, 2020

Very professional

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Google Nov 1, 2020
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Google Oct 31, 2020
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Google Oct 30, 2020
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DealerRater Oct 29, 2020

Love the vibe. The people that work there are always courteous. If Chad West retires, I don't know who I can find who is as good a guy as he is. He knows his vehicles and is quick to explain and walk you through every feature, nook and cranny until you are satisfied. Big thumbs up.

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DealerRater Oct 28, 2020

I have purchased four cars In The last 6 years working with Chad West. He is professional always finds what I want and keeps in contact with me.

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Google Oct 28, 2020
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Google Oct 28, 2020

Got my oil changed in very good time Thank you

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Google Oct 25, 2020

Service department always personable, great service and professional...

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DealerRater Oct 24, 2020

My wife and I had a very pleasurable shopping experience, totally stress free. We were greeted by a salesman named Chad West. He is a very nice person and was extremely knowledgeable about the vehicles I was interested in. He made the whole usual car buying pain very painless and answered all our questions. I would definitely purchase another’ vehicle from this gentleman.

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Google Oct 24, 2020

My son purchased his first dealership car from Chad West. Chad walked us through every step . Was very easy to talk to and set my son at ease. I , myself, have previously purchased a car from Chad. Great salesman, great company 👍

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Google Oct 24, 2020
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Google Oct 21, 2020

Krista was extremely helpful in all our questions and concerns. The whole staff we met made me feel special..love my new Rogue.

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Google Oct 20, 2020

Was great! Staff is exceptional.

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Google Oct 14, 2020
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Google Oct 13, 2020

Ray Marquez was awesome! First time buying a car and I was nervous, but he was super helpful and never pushy. He was able to get us into a new vehicle that fit all our requirements while respecting our budget. It was a great experience.

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Google Oct 7, 2020

Ray Marquez and Ray Jones made the buying process a pleasure. There was no gamesmanship at anytime with the buying process. They were professional and did exactly what they said they would. Thank you guys for being straight forward with the process. I will definitely buy from you guys again. Both were professional and knowledgeable throughout the process. Thanks again!!!

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Google Oct 6, 2020

I recently moved to this area from McGregor where I was having my service done in Temple where I purchased my Frontier at Garlyn Shelton Nissan. I just dropped by to check to see when I could have my oil changed and I was taken care of right away. Everyone was helpful and informative as my service record on my vehicle was found quickly and all necessary service was done within an hour or so.

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Google Oct 5, 2020
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Google Sep 25, 2020

This was the best car buying experience I’ve had in years!! Chad West was excellent from the moment he said hello to me. He wasn’t pushy like most salespeople but instead he was patient & informative. I will definitely be returning in the future when I’m ready to trade again!!

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Google Sep 24, 2020

So far I have purchased 3 cars from Douglass Nissan. I have made 2 successful referrals, and I plan to buy a new car this weekend. The service is so great that I drive from Bryan to Waco. Great friendly service is hard to find, but it is available for free at Douglass Nissan in Waco. The most recent referral I made was for my son. He purchased a Nissan Sentra (his first car!!!) He had great service from the first phone call until the last email. We encountered a small problem, and we had to contact the General Manager. We had ...

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Google Sep 23, 2020

The sales associate was very knowledgeable about the car I test drove and was able to answer my questions. He also took the time to learn what I was looking for in a vehicle and did not try to talk me into something more expensive.

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Google Sep 18, 2020

Randy Glass was very prompt, thorough and pleasant to meet and work with. The entire process was great, in order and punctual. We are very impressed. My son in law used to be a sales person for a dealership. He was very impressed!

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Google Sep 14, 2020

Purchased a new battery which I got prorated at 50% which was a surprise. And an oil change. It was completed quicker than I expected and I was in a bind so I was very grateful.

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Google Sep 12, 2020

Great as always

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Google Sep 9, 2020
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Google Sep 8, 2020

Came in for warranty service after purchasing a 2014 Rogue, for my Baylor Student, from a Ford Dealer in our home town. The transmission was replaced by your Service department. Scott did an excellent job of keeping me up to date with the inspection results, conversations with Ford ESP regarding the warranty approval, when the parts arrived, and the estimated completion date was accurate. Thank you Douglass Nissan and Scott.

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Google Sep 5, 2020

Very disappointed in the service team, my car battery was needing to be replaced and at least 2 tires but they didn't reach out to me to do those items because it was close to closing time.

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Google Sep 5, 2020

I want to thank Chad West for being such an amazing person and great salesman. I have purchased 4 new vehicles from him and he never disappoints. I can contact him for anything and he is always so nice and willing to help me. I love my new 2 week old 2020 Rogue. He even sends out birthday card or calls. I will never deal with another salesman. Also, the dealership have other great employees in finance and the service department. I also have to say it is always such a clean dealership. If your looking for a new or used car Chad ...

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DealerRater Sep 5, 2020

We especially appreciated Chad West. He was helpful, respectful, and service oriented. We did not feel pushed, but helped to find what we wanted. I recommend him highly.

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Google Aug 18, 2020

Excellent Customer Service. Exceeded my expectations with more extras than exspected. Honest & Courtesy. GOD BLESS U Nice Guys. Sincerely, Carla.

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Google Aug 18, 2020
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Google Aug 18, 2020

Had an oil change, was in and out quickly.

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Contact Us

(254) 776-8016

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5605 Legend Lake Pkwy • Waco, TX 76712

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

Douglass Nissan of Waco 31.4953532, -97.1602357.