Customer Testimonials

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Google May 23, 2019
 

I came in to Douglass Nissan today knowing exactly what I wanted. My sales person was Elvis E. WOW, he went above and beyond to make me feel welcome and comfortable. Everyone showed great hospitality. We looked at the car I wanted, went for a test drive, and within no time, Elvis and the guys got me into the vehicle that I came for. Thanks to everyone at Douglass Nissan!!!

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Google May 21, 2019
 
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Google May 20, 2019
 

Literally nothing. It was the smoothest experience I could have hoped for while buying a new vehicle. And everyone was wonderful to my kids. Everything was absolutely perfect.

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Google May 19, 2019
 

My boyfriend bought a vehicle a couple of months ago from Douglass Nissan in Waco. I was in need of a car and he told me about how wonderful Chad West was and he would like to take me there because he knew that Chad would do everything he could to help me get into a reliable vehicle within my budget. He talked to Chad and we ended up going up there either that day or the following and as soon as we arrived, Chad was ready and waiting to help. He was not the typical “pushy kind of salesman” that is just looking to make money. He was genuine, respectful, explained everything in detail and made sure I understood each detail before we moved on to the next subject. I was at such peace and felt great about buying a car from there even before I made the actual purchase! Over all, everyone there at Douglass Nissan in Waco were pleasant, helpful and caring. I have recommended this place of business and Chad West to everyone I know that is looking for or talking about getting a car! Chad, thank you again for everything, your hospitality, reassurance, throughly explanation and making my first official car purchase one of the best experiences ever!! Thanks to Douglass Nissan for helping me when I was in a tight spot. You folks are wonderful! ~ Mo Pettorini~

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Google May 15, 2019
 

My experience with Douglass Nissan of Waco was great! My sales rep Jerry Hocking made it so easy and enjoyable. This young man made me feel like I was his number one priority. He listened to what I wanted and made it happened he went out of his way several times to get me the car that I wanted with a price range I could afford. He was very helpful knowledgeable and friendly.My intention was to go to several dealerships that day but never made it. He made my experience so easy and enjoyable. I will recommend him to family and friends. In all my years of dealing with sales reps I have to say this one has been the best one thank you so much Jerry Hocking!

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Google May 15, 2019
 
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Google May 15, 2019
 

Jerry Hocking is the best! Helped us and grandfather get the trucks we wanted! I reccomend him for all your car buying needs!

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Google May 15, 2019
 

Jerry Hocking did amazing job working with us. Love our new rogue. Thanks Jerry Hocking and Douglas Nissan of waco.

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Google May 14, 2019
 

Went in looking to buy and that's what I was did. Love my vehicle! Eric the sales person did a great job!

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Google May 13, 2019
 

Car broke down on trip and I had it towed to Douglass Nissan. Service manager Dave took great care of situation andwe got back on the road a quickly as possible. Given loaner car which helped. Repair was pricey but always is at dealerships. Car ran great after repaie.

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