Customer Testimonials

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Google Oct 14, 2020
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Google Oct 13, 2020

Ray Marquez was awesome! First time buying a car and I was nervous, but he was super helpful and never pushy. He was able to get us into a new vehicle that fit all our requirements while respecting our budget. It was a great experience.

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Google Oct 9, 2020

Very friendly staff in every department. Was greeted and assisted as soon as I stepped in. Truly is Home of the Nice Guys! Thank you Douglass Nissan

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Google Oct 6, 2020

Ray Marquez and Ray Jones made the buying process a pleasure. There was no gamesmanship at anytime with the buying process. They were professional and did exactly what they said they would. Thank you guys for being straight forward with the process. I will definitely buy from you guys again. Both were professional and knowledgeable throughout the process. Thanks again!!!

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Google Oct 6, 2020

I recently moved to this area from McGregor where I was having my service done in Temple where I purchased my Frontier at Garlyn Shelton Nissan. I just dropped by to check to see when I could have my oil changed and I was taken care of right away. Everyone was helpful and informative as my service record on my vehicle was found quickly and all necessary service was done within an hour or so.

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Google Sep 25, 2020

This was the best car buying experience I’ve had in years!! Chad West was excellent from the moment he said hello to me. He wasn’t pushy like most salespeople but instead he was patient & informative. I will definitely be returning in the future when I’m ready to trade again!!

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Google Sep 23, 2020

So far I have purchased 3 cars from Douglass Nissan. I have made 2 successful referrals, and I plan to buy a new car this weekend. The service is so great that I drive from Bryan to Waco. Great friendly service is hard to find, but it is available for free at Douglass Nissan in Waco. The most recent referral I made was for my son. He purchased a Nissan Sentra (his first car!!!) He had great service from the first phone call until the last email. We encountered a small problem, and we had to contact the General Manager. We had ...

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Google Sep 22, 2020

The sales associate was very knowledgeable about the car I test drove and was able to answer my questions. He also took the time to learn what I was looking for in a vehicle and did not try to talk me into something more expensive.

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Google Sep 17, 2020

Randy Glass was very prompt, thorough and pleasant to meet and work with. The entire process was great, in order and punctual. We are very impressed. My son in law used to be a sales person for a dealership. He was very impressed!

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Google Sep 13, 2020

Purchased a new battery which I got prorated at 50% which was a surprise. And an oil change. It was completed quicker than I expected and I was in a bind so I was very grateful.

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