This was by far the greatest car buying experience I have ever had! My salesman was Chad West and he was phenomenal! I went in told him what I wanted, what I wanted to pay monthly and he made it happen! It all took less than an hour! I have never been happier!
The staff there are always friendly and tentative in making sure you are taken care of. Chad West is awesome.
Chad took the time to listen to our requests. He thoughtfully and carefully searched for the vehicles that would meet our needs. We have now purchased three vehicles from Douglas Nissan. With two more teen drivers we plan to purchase another. The sales department was outstanding. The service department also needs to recognized for their quick and detailed service. We highly recommend Chad and Douglas Nissan.
Honest dealership with excellent service and responsive long term staff that remembers you and treats you like family.
I worked with Chad. He was never pushy. He and everyone involved made the process very easy.
What a great experience! We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typical games. Thousands of dollars above MSRP because of "special" dealership add-ons. I called Douglass Nissan and they treated me with genuine respect. They had what we were looking for and didn't try to tack on unnecessary fees and packages. We drove up on a Saturday, test drove the car and bought it on the spot. They delivered on everything they promised and truly went above and beyond to make sure my daughter's first car buying experience was special. We're talking red bow with "Happy Birthday!" and her name decorating the windshield. What a great experience, she was on cloud 9! If you're in the Austin area and looking for a new Nissan, skip the local dealers and call Chad West and the guys at Douglass Nissan of Waco. They really are the good guys.
Very honest and low pressure car buying experience. The wife is very happy with everything!
Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier
I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles!
Great service and great salesmen. They make you feel like a friend not just a number.
As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!!
Excellent sales experience with Chad and Douglass Nissan. Won’t go any other place for a Nissan!
Dealership is very nice and clean! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.!
Chad West was great to work with and the service department has always been great.
Chad is a great guy that will take good care of you. Great place to get.a new.r8de from.
Awesome experience with Nissan. Thank you Chad for getting us in the perfect SUV while staying in our budget perimeters.
Dealerships often seem terrifying, especially for people who haven’t been to one before, but I have never had such a quick and simple car buying experience. I felt very welcomed and got out pretty quick! Chad was an awesome help!
They worked to get the vehicle I wanted & price in my budget. This is the 5th new vehicle I have purchased from this dealership.
Chad West and the sales/finance team provide excellent end to end service. The inventory is always strong.
Absolutely no pressure at This dealership. Great people to work with?”, give them a try.
I never owned a Nissan until I bought one from Douglass Nissan. I have now purchased a 2017 Rouge, 2020 Murano , 2022 Murano and I just purchased a 2023 Pathfinder. Chad and his sales team were very helpful. I will continue to purchase cars from Douglass Nissan.
Great people to work with! Chad West was very knowledgeable and made buying a new car easy.
The BEST hands down!! Friendly! Understanding No pressure salesman Courteous Chad West is the best
Absolutely amazing, they worked with me and went through everything with me if I had any questions they answered it even after I bought my car they made sure everything was all good and was to my liking 🥳
The best place to buy a car and Chad is the best sells person ever !!